Privacy Policy

This Privacy Policy outlines how the company collects, uses, and protects your personal data when you visit our website, pihat.shop. We are committed to safeguarding the privacy of our customers and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you interact with pihat.shop, we collect various types of information to provide and improve our services. This includes personal identification data such as your name, shipping address, email address, and phone number when you place an order or create an account. We also gather technical data like your IP address, browser type, and operating system for website security and analytics purposes. Also, details about your purchases and browsing behavior on our site are collected to enhance your shopping experience and match product recommendations.

Use of Data

The data we collect is primarily used to process your orders, manage your account, and deliver the products you purchase. We use your information to communicate with you regarding your orders, provide customer support, and inform you about important updates or promotions that may interest you. Plus, aggregated and anonymized data helps us analyze website traffic, improve our product offerings, and optimize our website's functionality. This ensures we can continually enhance the user experience for all our customers, from hobbyists to embedded systems developers.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Typically, customer account and order data are kept for a period consistent with our legal obligations related to commercial transactions and tax regulations. Once your data is no longer required, we will securely delete or anonymize it to prevent any further identification. You may request the deletion of your account data, subject to our legal and contractual obligations.

Transfer of Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. As an EU-registered company, we ensure that any such transfers comply with GDPR requirements, using standard contractual clauses or other appropriate safeguards. We work with trusted third-party service providers for payment processing and shipping, and data is shared only to the extent necessary for them to perform their functions. All third parties are required to adhere to strict data protection standards.

Security of Data

The security of your data is paramount to us, and we implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology for data transmission. However, keep in mind: that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights

Under the GDPR, you have several rights regarding your personal data. You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. You also have the right to data portability, allowing you to obtain and reuse your data for your own purposes across different services. If you wish to exercise any of these rights, please contact us using the details provided on our website. We are committed to responding to your requests promptly and in accordance with legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top. We encourage you to review this Privacy Policy periodically for any changes. Continued use of our website after such modifications will constitute your acknowledgment of the modified policy and agreement to abide and be bound by it.

Contact Us

Email: support@pihat.shop

Address: Keizersgracht 482, 1017 EG Amsterdam, Netherlands